Purpose of the course:

• Explaining the concept of Change Management
• Differentiating between the concepts of proactive and reactive Change Management.
• Applying leadership techniques to individuals and teams within the work context.
• Evaluating the impact of leadership techniques applied. 

Detailed Outline:

•  The Change Management Process
• Steps
• Typical reaction models
• The Need for Change
• Measurement to ascertain need for change
• What to measure
• Corrective Action procedures
• Team Dynamics
  • Cohesive vs. fragmented and divergent teams
  • Harnessing team dynamics to drive success
  • Creating a winning culture
  • Incentivisation models
• Implementing change
  • Process timing
  • Project management
  • Communication strategies and tactics
  • Task team creation and tasking
  • Ongoing reporting – measuring the effect of change
• Pitfalls and Traps in change management
• Speed of implementation
• Personality types and change
• Barriers to success
• Risk quantification